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Cancellation Policy

We understand that situations arise and appointments need to be cancelled. To provide the best in customer care for all of our valued clients, we require a minimum 24 hour cancellation notice. Clients that do not honor their appointments will be charged a cancellation fee as follows:

Appointments must be canceled more than 24 hours in advance to allow for rescheduling and to accommodate other clients. Cancellations made within the designated timeframe will not incur a penalty; however, late cancellations or no-shows will result in a $100 fee per occurrence and/or restrictions on future appointments. Clients arriving 15 minutes after their appointment time will be asked to reschedule and will be charged.

Payment of cancellation fee must be paid before a new appointment can be scheduled.

This cancellation policy allows us the time to inform our stand-by clients of any availability, as well as keeping our employees’ schedules filled, thus better serving everyone. Thank you for your cooperation in this matter and your consideration for your fellow clients.

The doctors at AYA Medical Spa have either authored or reviewed the content on this site. Page Last Updated: